Information Centre

The "IT Services" department works together with the library to provide information services and information processing at HFT Stuttgart. Both departments work closely and cooperatively together and together form the Information Center:

• IT Services (internal HFT link)
  The IT Services department at the Information Center is responsible for operating the basic IT infrastructure and email system, as well as maintaining the pool rooms and client systems. It is also responsible for the university administration's IT, online functions, e-learning support, and other IT services.
• Library
  The task of the library is to provide literature and media as well as information for study, teaching and research.

Information and Support Desk

As the central point of contact for information at HFT, the Information Center offers an information and support desk in the library. There, the "Information and Support Team" helps all university members with questions and problems relating to the library and the university's IT services.

The IT Support Team is available to provide advice and assistance, for example with:

• Setting up Wi-Fi and VPN
• Questions about printing and scanning
• Problems with HFT account login details
• Setting up MFA
• Assigning a new password

Opening hours during the semester:

Mon 9:00 a.m.–11:30 a.m. and 1:00 p.m.–2:30 p.m.
Tue 9:00 a.m.–11:30 a.m. and 1:00 p.m.–2:30 p.m.
Wed 11:30 a.m.–3:00 p.m.
Thu 9:00 a.m.–11:30 a.m. and 1:00 p.m.–2:30 p.m.
Fri 11:30 a.m.–3:00 p.m.

Christmas opening hours 2025

December 22 and 23, 2025 
9:00 a.m. to 11:30 a.m. and 1:00 p.m. to 2:30 p.m.
Closed from December 24, 2025, to January 6, 2026

(In very urgent cases, you can make an appointment outside these hours.)
During opening hours, you can also reach us by phone at: +49 (0)711 8926 2424.

Please send an email to ist(at)hft-stuttgart.de

Outside of opening hours, you can send us an email at ist(at)hft-stuttgart.de
or contact us via the service and support portal:

Service- and support portal of the Information Center
Ticket system for all IT questions, requests, and problems
(Only accessible within the university)

Documentation and instructions:
All offers and services are listed and documented in detail in the HFT wiki.
(Only accessible within the university)

Getting Started Guide for First Semester Students
Important information for first-year students starting their first semester.