The "Info and Support Team" of the Information Centre will help you with questions and problems concerning the library and the IT services of the university. The Info and Support Counter is located on the ground floor of the library in Building 2 at Schlossstraße 26.

Phone: 0711 8926 2424

E-mail: ist(at)

Opening hours from March 7th, 2022:

Monday - Friday .11.00am - 02:30pm

You can also reach us via the Jira portal or by email at .

Central contact point for:
  • Questions on information procurement
  • Setup of WLAN and VPN
  • Unlocking your account
  • Password reset
  • Credits for misprints
Die Glasfront der Bibliothek
Info and Support Counter