The "Info and Support Team" of the Information Centre will help you with questions and problems concerning the library and the IT services of the university. The Info and Support Counter is located on the ground floor of the library in Building 2 at Schlossstraße 26.

Phone: 0711 8926 2424


Opening hours:
October 5th - 8th: 11:00 - 14:30
The regular opening hours are currently suspended. (Monday - Friday, 09:00-10:00, 11:00-14:30)

Central contact point for:
  • Questions on information procurement
  • Setup of WLAN and VPN
  • Unlocking your account
  • Password reset
  • Credits for misprints
Info and Support Counter